At Action, we promise to keep your personal information strictly confidential. Please take a moment to read the Action privacy policy in order to better understand why we require certain personal information, and how we work to ensure your privacy.
Why we collect personal information
We use your personal information for processing orders; contacting you if questions arise regarding your purchases and preferences; and informing you of limited-time offers, changes, additions to our products, and other developments we believe you’d appreciate knowing about.
How we collect personal information
You browse Action’s website anonymously. We don’t typically collect personal information—not even e-mail addresses—from site visitors. Your Internet browser does, however, automatically update us as to the type of computer and operating system you are using.
Action’s website uses “cookie” technology. When you first connect to our site, the cookie identifies your browser with a unique, random number. The cookies we use do not allow us to recognize or record any personal information about you other than your first name, which may be stored in our database so we can welcome you personally upon your next visit. Cookies help us track which parts of our website are the most popular, where visitors go, and how long they spend on each page. This allows us to learn what customers want and thereby make our site more beneficial for everyone.
When you make a purchase through the Action website, we store the information you enter—name, telephone number, e-mail address, billing and shipping addresses, etc.—in our database for order processing, general market research, and making your future orders even more convenient. We do not, however, retain any of your credit card information.
How we protect personal information
We believe in the sanctity of your personal information, and we promise never to sell or otherwise share the information you provide us with anyone else. All sensitive information transmitted through our website is encrypted using Secure Socket Layers, with certificates issued to us by Geotrust.
If you are not completely satisfied with your Action purchase you may return it at any time for your money back. This only applies to orders with a combined notebook or agenda quantity under 10. For custom and bulk orders, please contact your salesperson in regard to how to proceed with returns.
